Frequently Asked Questions (FAQ)

Welcome to Intact Agro’s FAQ page. Here, we address common queries to provide you with quick and comprehensive answers. If you have a question that isn’t covered below, feel free to reach out to our customer support team.

To place an order, simply browse our website, add desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping information, select a payment method, and confirm your order.

We accept a variety of payment methods, including credit cards, debit cards, and other secure online payment options. You can view the available payment methods during the checkout process.

Once your order is dispatched, you will receive a confirmation email with tracking information. Use this information to monitor your shipment’s progress until it reaches your doorstep.

Unfortunately, once an order is placed, it enters our processing system quickly. Therefore, modifications or cancellations may not be possible. Please double-check your order before confirming.

ContentOur return policy allows returns within 7 days of purchase for eligible items. To initiate a return, please contact our customer support team for assistance.

Yes, at Intact Agro, we are committed to offering high-quality products. Many of our items are organic, and we prioritize sustainable and ethical sourcing practices. Check product descriptions for specific details.

For any inquiries, concerns, or assistance, you can contact our customer support team at [your contact email or phone number]. We are here to help!

Absolutely. We take the security of your personal information seriously. Our website uses industry-standard encryption protocols to ensure the confidentiality of your data.

Yes, we sell wholesale. If you want to buy wholesale, you need to buy a certain quantity of products. And we will deliver the product through courier service. You must pay the courier service charge in advance. You can contact our customer care service for more details.

Yes, we work with farmers. And collect the best quality raw materials from farmers, and produce them in our factory.

Yes of course you can. You can collect or inspect the product from any of our outlets. Our head office is located in Bogra, the heart of North Bengal. If you want, you can contact us and visit our head office and factory as per the schedule.

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